Frequently asked questions
Accounts can be opened with any amount or with Zero balance as there is no minimum account opening amount requirement for all Ravennafin Account classes.
Accounts are opened within 24 hours upon submission of complete documentation.
You can open an account online here while out of the country if you have the proper documents. but the account will remain restricted until you customer care verifies you.
The customer will need to complete a cheque book requisition slip which can be gotten from from his online bank dashboard. Otherwise, the customer can write to the bank requesting a chequebook.
It takes 24 hours.
A duly signed instruction from the account holder informing us of the change of address, as well as a current PUR which has the new address of the customer, are needed for a change of address.
It will only take a few minutes, if all the requirements are in place.
Yes. If all the requirements are in place, the name change will only take a few minutes.
A new certificate of incorporation and a letter from the customer requesting a change.
Yes, a third party can collect a cheque book on the account holder”s behalf. The account holder will need to write a letter authorizing the bearer to collect the cheque book on his behalf. The letter must be duly signed and the bearer must have a valid / acceptable means of identification.